loader image


Our client:

Introducing Proptech Zoom: Proptech Zoom stands at the forefront of the real estate industry’s digital evolution, offering an integrated suite of services that enhance efficiency and digital strategy for real estate businesses. With a unique blend of industry-specific knowledge, expansive network, and technological support, Proptech Zoom bridges the gap between real estate and technology, driving innovation and market growth.

Why Service Design?

Service design is essential for:

  • Understanding motivations, desires, and fears beyond demographic data.
  • Developing customer-oriented services guided by user needs.
  • Creating strategies with actionable blueprints and maps for conscious planning.


Service Design Workshop:

The workshop itself was preceded by a preliminary assessment questionnaire and the subsequent industry survey. Based on the data, we prepared workshop timings and materials completely tailored to the client.

Then we successfully facilitated a service design workshop aimed at refining and enhancing their service offerings. This workshop was grounded in our comprehensive understanding of service design principles, including:

  • Deep design research methods for profound user insight.
  • Holistic integration of business areas into one cohesive research effort.
  • Tools from user experience design, business strategy, interaction planning, customer journey, business development, marketing, and project implementation.


Workshop Outcomes: The service design workshop led to strategic enhancements in Proptech Zoom’s approach to digital transformation, focusing on:

  • Identifying and addressing the specific needs of real estate companies, tech companies, and investors.
  • Tackling challenges such as project timing issues, lack of digitalization capacity, and dependency risks through technological competence.
  • Streamlining the path towards digital efficiency with targeted audits, strategic planning, and product development.


This collaboration has positioned Proptech Zoom as a leader in the digitalization of the real estate market, leveraging the power of service design to create innovative, user-centered solutions that drive the industry forward


Legyen szó bármilyen online vagy offline termékről, ha online értékesítenél, mi segítünk egy egységes brand és online jelenlét kialakításában valamint abban, hogy megtaláld és ismerté válj célpiacod körében.